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Trojan Storage Of Cleveland

4553 Johnston Pkwy., Cleveland, OH, 44128

Office Hours Now Closed
  • MON, TUE9am - 6pm
  • WEDClosed
  • THU - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Karen Marshall

2 years ago
Extremely satisfied with storage facility and staff. Manager, Foy, consistently provides exceptional customer service. He's personable, knowledgeable and efficient. Facility is well lit and safe. Highly recommend Trojan Storage.

Katherine Young

1 year ago
Excellent service clean and organized

Lee Sparks

2 years ago
I love this place friendliest people there to help you not there to rob you you looking for storage best place around. Walter Cameron

Daniel Chrzanowski

3 years ago
Extremely personable service from Foy, the manager. Couldn't be happier with my unit. Gate, lock, security cameras and alarm protection with easy to drive up spots. Highly recommend this place.

Kalvin Foo

1 year ago
Clean, new looking storage. Friendly staff!

Wendy

1 year ago
Omg love this place. Foy n Demarco have great personalities. Welcoming spirits n very helpful. Facility clean n safe. 2 thumbs up

Aisia Townes

1 year ago
Great customer service, clean and safe facility!! Awesome place for your storage needs !!

Wayne Brnicevic

2 years ago
They have a A plus facility. Foy makes you feel like you have known him for years, very nice person. I highly recommend this storage company to all my friends. Thank you Foy.

Tina Todaro

2 years ago
After meeting with several storage facilities in the greater Cleveland and surrounding areas, I have to say that the customer service that I received from Foy and Demarco at the Johnston location has been at the very least... the best experience I've had thus far! During one of the HARDEST times in my life, these guys were not only empathetic, but also very eager to be helpful with meeting my needs. It's citizens (in the business market) like them who make a HUGE difference, when you have to trust your accumulations that you've acquired and worked for, your whole life; trusting it in their hands. They rank as superior to others with cleanliness, customer service, and availability, to others in their industry! God Bless their parents for giving us people like them! I would HIGHLY recommend this facility to others!

Cindy Illig-Lum

11 months ago
Ease of access, security, customer service and competitive fees make this an excellent choice.

James Humbert

4 months ago
Clean, efficient easy to access and dependable. Friendly staff.

MV Kay

4 months ago
Manager was great, we were coming out of town and he stayed later to ensure that he met with us.

Dominique Williams

4 months ago
The Customer service was great thanks Bri

Bombsbybre Luxury bath bombs

3 months ago
I stopped in to get a feel for the facility since I will be needing storage soon. I dont partake in reviews often but Bri made me feel so welcomed and was very helpful. Im new to Ohio and Bri helped me find the items and places I needed. Ive never had someone go above and beyond the way Bri did! She had great customer service and I feel like Ive known her for years. I really appreciate how Bri answered all of my questions about products and services as well as directing me to key places in the city I was curious about. Thanks Bri see you soon! Go Cavs!

Mears Familylegacy

2 months ago
Bri was my first contact with cube smart and from the first phone call I felt welcomed. Bri made sure i had a unit that would hold all of ny belongings. She was very helpful when i had questions or concerns. Her personality was very upbeat even when the office was crowded! Thanks for the 10 star service Bri! Her service is the reason i chose cubes smart instead of life storage. I value service more than a free month of rent!

Antonio Johnson

2 months ago
Im thankful for the service and kind words i received from Bri. I was having a horrible day and her personality alone brightened my day. When i arrived Bri was picking up trash in thhe parking lot, soon as i pulled in she immediately assisted me. I was later shocked when she gave me her biz card and shes the store manager. I never saw a manager care about the look of the property the way she did. I had my young rowdy son with me Bri gave hjm water and a coloring book while we discussed my needs. Thanks again Bri !

Aesthetic Hellfire

1 year ago
Its clean and enough space and all, but the new management doesn't give you a break if you can't afford your payment for that month. They'll lock you out of storage. $51.

Tayler Schnear

2 months ago
Nice facilities but I have to give a 2 star review because of the hassle the manager caused me. DeMarco reserved for me a unit to move into the next day that was already in use. He said the guy was supposed to move out but never did. Another staff member said there were other units empty and available and didnt know why he would give me a unit that was still in use. Im not really sure either. I was coming from pretty far and had to make an extra trip and didnt receive any kind of discount or compensation for this. He simply brushed the blame on someone else. In the future, I probably wont use Cubesmart.
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Stephen G.

2 years ago
Demarco set the tone by phone when he explained the process and even helped assure I was near to the locations I wanted. Central location for southern...

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental