Frequently Asked Questions
At AAA Storage, we are committed to providing you the very best in customer service. Listed below are a few of the most commonly asked questions. If the answer to your question is not listed here, please do not hesitate to contact our office and we would be happy to assist you.
How long do I have to sign up for?
We offer month to month contracts meaning there is no long term contracts or commitments. However, we do offer discounts for those who will be renting with us long term.
What hours are available to access my belongings?
While our office hours are Monday thru Saturday from 8:30 am to 4:30 pm, you will be able to access your belongings 24/7, 365 days a year.
How can I make my payment?
Payments can be made by mail, in person, over the phone or through our website. You may also set up your account to have your rent automatically charged to your debit or credit card. Our Last Chance Gulch facility is equipped with a payment drop box, however, we do not recommend this option for cash payments.
How much notice must I give before I move out?
We prefer to have a 30-day written notice of your intent to move out of your unit. However, a phone call a couple of weeks in advance is acceptable.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover and American Express. We also accept cash and checks.
What sizes do you have and what are the prices?
We do offer a wide variety of sizes to meet your storage needs. The cost will vary depending on the size of the unit. Unit sizes and their availability will vary by location. Please contact our office and one of friendly staff will be happy to assist you.
How do I calculate how much storage space I will need?
We have included a handy spacing guide on our website to assist you in determining what size unit best suits your needs. Still not sure? Our friendly managers and staff will be happy to assist. Just give us a brief description of what you intend to store and we will help you determine which unit is right for you.
Do you sell locks, packing and moving supplies?
Yes. We sell high quality locks at a reasonable price. We also sell mattress covers as well as a variety of covers for your furniture and other items. We offer a selection of box sizes as well as wardrobe boxes and dish sets along with tape, markers and labels to make packing up your belongings easier.